We keep the amount of personal information we collect to an absolute minimum and only collect it if strictly necessary or with your consent. You are not obliged to provide your personal information, but this may lead to us not being able to provide you with our services.
We will not process or store your personal information for any longer than is necessary for the purposes which we collected or processed this information, unless a longer storage period is required by any applicable law or regulation. We process the following information:
- User reviews
Upon submitting a user review, we will ask you to provide a screen name (which can be your full name or your first name only) and you will be given the option to provide more info about yourself such as your gender, age, safari experience level, country of residence and photos of your safari. The IP address from where you uploaded the review will also be stored in our databases for spam prevention reasons. We also ask for your email address so that we can contact you in case there is a problem with your review or if other website users have a question about your review. All this info will be publicly visible, except for your IP address and email.When other users have a question about your review, they can fill out a form that does not reveal your email address and we will forward their question to you by email. In addition, every question that is forwarded to you by email contains an unsubscribe option in case you no longer want other users to be able to ask questions about your review.
It could be that a safari company uses our invite service to send you an email that invites you to review their company on Bunsontravel. In that case, your name and email address will be stored in our database to ensure the safari company cannot invite you again for the next 90 days.
Email notifications regarding your review and/or review invite will be sent to you, us and the safari company that is being reviewed. These emails contain your name and email address.
- All personal information associated with a review will be anonymized 90 days after a review has been deleted.
- Email invites stored in our database will be anonymized after one year.
- Quote requests
You could decide to use an email form on our website to contact a safari company and request a quote for a tour. These quote requests contain your name, email address, phone number and IP address. Your IP address is stored for spam prevention reasons and will not be shared with the safari company. The quote requests will be emailed directly to the safari company with a copy to you and us. The copy to us will also be stored in our database.Storage period:
- After two years all personal information associated with a quote request will be anonymized.
- Email forms to contact us, Bunsontravel
You could decide to contact us by email. These emails will be stored in our email inboxes. We can use the email address or other contact information to get back to you in response to your request.If you use our email forms to report a technical problem with our website, we will also collect your IP address for support purposes. The IP address is used to locate your browse session in our log files, which enables us to further investigate the reported problem.
- Email Newsletters
You may decide to subscribe to one or several of our newsletters in order to periodically receive safari-related news, tips, articles and/or offers by email. When subscribing, your name and email address will be shared with us. Every newsletter that you receive contains an unsubscribe option in case you no longer want to receive these emails.Storage period:
- If you unsubscribe, you will stop receiving newsletters instantly and your name and email address will be removed from our systems within 90 days.
- Your Bunsontravel account
You may decide to register for a Bunsontravel account in order to save your favorites list and/or to become part of our online community.Registration
You can register your Bunsontravel account by either using an email address and password or by using your Facebook or Google login. Your email address will be stored by us to enable you to sign in and gain access to your account and its features. Your password is stored encrypted in such a way that nobody, including us, can access it. Your IP address is processed for spam prevention reasons only.
Information you share with our community
Any information you add to your profile and/or messages (e.g. topics, posts, questions, replies) will be publicly visible and/or shared with the other members of the community. We recommend you don’t share personal information about yourself, such as: your full name, address, personal photos or email address; but if you do decide to do so, it is your own responsibility.
- The email address that is linked to your account will be anonymized after you have been inactive for one year, unless you have posted messages that are still online.
- If you take messages offline, all associated personal information will be anonymized within 90 days.
- Log file data
As with the majority of web sites you visit, our website and servers employ log files. These log files record non-personally identifiable data, with the exception of IP addresses. The processing of this data will have little or no impact on your privacy. The log files are used to provide insight in the way our site is being used and, if errors occur, log files provide extra insight into what caused the errors and how to fix them.Storage period:
- Our log files are deleted after 30 days.
If you use one of the email forms to report a technical problem we will collect non-personally identifiable computer information, such as: the type of browser you are using (e.g. Firefox, Internet Explorer, Google Chrome), the type of operating system you are using (e.g. Windows, Mac OS), the screen or window resolution of your monitor and device type (e.g. PC, iPhone, iPad). We collect this information since it helps us greatly find the problem and it has little or no impact on your privacy.
User Generated Content
User generated content (“user content”) is information provided by our users with an intent to be used on our website (e.g. a user review or post on our boards). You, as our user, are responsible for all user content that you submit, post, or otherwise make available to or through our website. We don’t claim ownership of user content, but by submitting, posting or otherwise making available to or through our website, you automatically grant us the right to use your user content in any way we desire. This includes the non-exclusive, perpetual, transferable, irrevocable right, with the right of sublicensing and without any royalty or compensation in return, to use, reproduce, adjust, translate, distribute, publish, create derivate works, to disclose and duplicate the content in all now known media and future media. You agree that we can decide if and how your user content is credited and you also agree the user content provided may be indexed by search engines such as Google. You also grant us, and any third party appointed by us, the right to take (legal) actions as it deems necessary for the protection of the (copy)rights of your user content, including, but not by way of limitation, to take (legal) action in the name and on behalf of you.
About children under the age of 16
Our website is not intended for children under the age of 16. We don’t knowingly collect personal information from visitors in this age group. If we learn that we have collected personal information from a child under the age of 16, we will delete that information as quickly as possible. If you believe that we might have any information from a child under age 16, please contact us by sending an email to email@example.com.
Cookies (and tracking scripts or pixels)
Cookies are text files stored in your computer for authenticating, session tracking (state maintenance) and maintaining specific information about the use and users of our website (such as site preferences). Cookie files may also be placed in your computer by our trusted third party companies. For more information about cookies, please visit: www.allaboutcookies.org.
Tracking scripts or pixels consist of a small string of software code that can be used for many purposes, including: site traffic reporting, unique visitor counts, advertising auditing and personalization.
We have grouped the cookies we use into three categories; functional cookies, analytical cookies and advertising cookies. Below you will find a complete list of cookies for each category.
- Functional Cookies
Functional cookies are either essential to using our website and its features or they allow our website to remember choices you make to give you better functionality and personal features. These cookies do not contain personal information and are not used for analytical or advertising purposes.
|Employed By||Cookie Name||Description||Duration|
|Bunsontravel||XSRF-TOKEN||This security cookie is employed by the Laravel framework – on which our website was built. It protects against cross-site request forgery.||6 hours|
|Bunsontravel||laravel_session||The laravel session cookie is used to identify a session instance of a user, which is needed for the website to operate normally.||6 hours|
|Bunsontravel||hpp||The ‘homepage photo’ cookie ensures users don’t get to see the same image every time you visit the homepage.||30 days|
|Bunsontravel||hptr||The ‘homepage top rated’ cookie remembers which country was active in the ‘Top Rated Safari Countries’ section. That way the country remains active when you revisit the homepage.||1 day|
|Bunsontravel||prf||The ‘preference’ cookie remembers user settings such as where to go, start date and number of travelers. That way users will not have to provide these preferences again when revisiting our website.||30 days|
|Bunsontravel||v||The ‘version’ cookie contains the version number of the software that runs our website. It ensures users see the most recent version of our website.||30 days|
|Bunsontravel||vsd||The ‘visitor data’ cookie contains geographical information about the user, including country, IP address, region, continent and country calling code. This enables us to personalize the website based on the user’s location. For example, by showing rates in their local currency or pre-filling the country dialing code in web forms.||30 days|
|Bunsontravel||vsd_overrule||The ‘visitor data overrule’ cookie is set when a visitor changes the auto-selected currency in which they want to see the rates on our website.||30 days|
|Bunsontravel||enquiry_uid||The ‘enquiry_uid’ cookie protects against spam and forgery.||30 days|
|Bunsontravel||list_location||The ‘list location’ cookie saves the last visited page in our directory of tours or tour operators. It enables us to redirect a user back to where they were on our website, before they filled out the quote request form.||7 days|
|Bunsontravel||tours__eol||The ‘tours – end of list’ cookie is used for experiments. It indicates that a visitor has reached the end of a list of tours.||7 days|
|Bunsontravel||rvw||The ‘review’ cookie is used to enable users to carry the information provided over multiple pages and merge it into a single review.||1 day|
|Bunsontravel||photouploader_rvw||The ‘photouploader review’ cookie enables the upload tool to identify which review the uploaded images belong to.||1 day|
|Bunsontravel||oprv||The ‘oprv’ cookie protects against spam and forgery.||1 year|
|Bunsontravel||exp||The ‘experiment’ cookie is used for A/B testing and ensures visitors continue to see the version of our website that was selected for them when visiting multiple pages.||1 year|
|Bunsontravel||cookie_consent||The ‘cookie consent’ cookie is used to keep track of the cookie consent of visitors.||30 days|
|Bunsontravel||disancook||The ‘disable analytical’ cookie is used to keep track of the analytical cookie preferences for visitors.||30 days|
|Bunsontravel||disadcook||The ‘disable advertising & social media’ cookie is used to keep track of the advertising & social media cookie preferences for visitors.||30 days|
|Bunsontravel||fuid||The ‘fuid’ cookie is used to store a hashed version of the user identifier for the favorites list.||1 year|
|Bunsontravel||experts||The ‘experts’ cookie (session storage) keeps a local version of the members of the expert panel.||Until end of session|
|Bunsontravel||jwplayerLocalId||The ‘jwplayer local ID’ cookie (local storage) is used to store a unique identifier for the video player of JWPlayer.||–|
|Bunsontravel||jwplayer.volume||The ‘jwplayer volume’ cookie (local storage) is used to remember to volume setting of the visitor for the video player of JWPlayer.||–|
|Bunsontravel||jwplayer.mute||The ‘jwplayer volume’ cookie (local storage) is used to remember to mute setting of the visitor for the video player of JWPlayer.||–|
|Bunsontravel||favtour/favoperator*||The ‘favtour/favoperator’ cookies (local storage) are used to keep track of tours and operators that are favorites by the visitor.||–|
|Bunsontravel||tourclicks||The ‘tourclicks’ cookie (local storage) is used to keep track of clicked tour snippets by the visitor.||–|
|Bunsontravel||destinations||The ‘destinations’ cookie (local storage) is used to store the last entered destinations in the ‘where to’ section on the website by the visitor.||–|
- Analytical Cookies
Analytical cookies are used to gather anonymous information about how our website is used. The insights we draw from this information help us to improve our website.
|Employed By||Cookie Name||Description||Duration|
|These Google cookies collect anonymous information about how people use our website and which website they came from.|
Opt-out of Google Analytics cookies
|_ga: 2 years|
_gid: 24 hours
_gat: 1 minute
_gac: 90 days
_gcl_aw: 90 days
|These cookies enable Hotjar to collect information about how our website is used and translates that information into anonymized visitor recordings, heatmaps and other types of anonymized reports that help us improve the usability of our website.|
Opt-out of Hotjar cookies
|All Hotjar cookies: 1 year|
|Employed By||Cookie Name||Description||Duration|
|Cookies and scripts employed by Microsoft Bing and used for event tracking, remarketing and profiling.|
|_uetsid: 30 min.|
MR: 6 months
MUID: 1 year
MUIDB: 2 years
|Google Ads||Tracking script||A script employed by Google Ads and used for event tracking, remarketing and profiling.|
|Facebook||Tracking pixel||A tracking pixel employed by Facebook and used for conversion tracking, remarketing and profiling.|