We highly value your trust in us and will duly and diligently safeguard and protect the privacy and confidentiality of your personal information. This privacy policy applies to all of our services, whether accessed or made available online or through any other platform or device (hereafter collectively referred to as the “Site”, “site”, “Website” or “website”).
We commit ourselves to helping our clients drive savings while delivering service, enhancing security and sustainability as we affirm our leadership in the industry.
We won’t email you unless you have expressly indicated you want us to. We will only email you in one of the following cases:
Personal information
We keep the amount of personal information we collect to an absolute minimum and only collect it if strictly necessary or with your consent. You are not obliged to provide your personal information, but this may lead to us not being able to provide you with our services.
We will not process or store your personal information for any longer than is necessary for the purposes which we collected or processed this information, unless a longer storage period is required by any applicable law or regulation. We process the following information:
It could be that a safari company uses our invite service to send you an email that invites you to review their company on Bunsontravel. In that case, your name and email address will be stored in our database to ensure the safari company cannot invite you again for the next 90 days.
Email notifications regarding your review and/or review invite will be sent to you, us and the safari company that is being reviewed. These emails contain your name and email address.
Storage period:
Information you share with our community
Any information you add to your profile and/or messages (e.g. topics, posts, questions, replies) will be publicly visible and/or shared with the other members of the community. We recommend you don’t share personal information about yourself, such as: your full name, address, personal photos or email address; but if you do decide to do so, it is your own responsibility.
Storage period:
Computer information
If you use one of the email forms to report a technical problem we will collect non-personally identifiable computer information, such as: the type of browser you are using (e.g. Firefox, Internet Explorer, Google Chrome), the type of operating system you are using (e.g. Windows, Mac OS), the screen or window resolution of your monitor and device type (e.g. PC, iPhone, iPad). We collect this information since it helps us greatly find the problem and it has little or no impact on your privacy.
User Generated Content
User generated content (“user content”) is information provided by our users with an intent to be used on our website (e.g. a user review or post on our boards). You, as our user, are responsible for all user content that you submit, post, or otherwise make available to or through our website. We don’t claim ownership of user content, but by submitting, posting or otherwise making available to or through our website, you automatically grant us the right to use your user content in any way we desire. This includes the non-exclusive, perpetual, transferable, irrevocable right, with the right of sublicensing and without any royalty or compensation in return, to use, reproduce, adjust, translate, distribute, publish, create derivate works, to disclose and duplicate the content in all now known media and future media. You agree that we can decide if and how your user content is credited and you also agree the user content provided may be indexed by search engines such as Google. You also grant us, and any third party appointed by us, the right to take (legal) actions as it deems necessary for the protection of the (copy)rights of your user content, including, but not by way of limitation, to take (legal) action in the name and on behalf of you.
About children under the age of 16
Our website is not intended for children under the age of 16. We don’t knowingly collect personal information from visitors in this age group. If we learn that we have collected personal information from a child under the age of 16, we will delete that information as quickly as possible. If you believe that we might have any information from a child under age 16, please contact us by sending an email to privacy@bunsontravel.com.dedi672.flk1.host-h.net.
Cookies (and tracking scripts or pixels)
Cookies are text files stored in your computer for authenticating, session tracking (state maintenance) and maintaining specific information about the use and users of our website (such as site preferences). Cookie files may also be placed in your computer by our trusted third party companies. For more information about cookies, please visit: www.allaboutcookies.org.
Tracking scripts or pixels consist of a small string of software code that can be used for many purposes, including: site traffic reporting, unique visitor counts, advertising auditing and personalization.
We have grouped the cookies we use into three categories; functional cookies, analytical cookies and advertising cookies. Below you will find a complete list of cookies for each category.
| Employed By | Cookie Name | Description | Duration |
| Bunsontravel | XSRF-TOKEN | This security cookie is employed by the Laravel framework – on which our website was built. It protects against cross-site request forgery. | 6 hours |
| Bunsontravel | laravel_session | The laravel session cookie is used to identify a session instance of a user, which is needed for the website to operate normally. | 6 hours |
| Bunsontravel | hpp | The ‘homepage photo’ cookie ensures users don’t get to see the same image every time you visit the homepage. | 30 days |
| Bunsontravel | hptr | The ‘homepage top rated’ cookie remembers which country was active in the ‘Top Rated Safari Countries’ section. That way the country remains active when you revisit the homepage. | 1 day |
| Bunsontravel | prf | The ‘preference’ cookie remembers user settings such as where to go, start date and number of travelers. That way users will not have to provide these preferences again when revisiting our website. | 30 days |
| Bunsontravel | v | The ‘version’ cookie contains the version number of the software that runs our website. It ensures users see the most recent version of our website. | 30 days |
| Bunsontravel | vsd | The ‘visitor data’ cookie contains geographical information about the user, including country, IP address, region, continent and country calling code. This enables us to personalize the website based on the user’s location. For example, by showing rates in their local currency or pre-filling the country dialing code in web forms. | 30 days |
| Bunsontravel | vsd_overrule | The ‘visitor data overrule’ cookie is set when a visitor changes the auto-selected currency in which they want to see the rates on our website. | 30 days |
| Bunsontravel | enquiry_uid | The ‘enquiry_uid’ cookie protects against spam and forgery. | 30 days |
| Bunsontravel | list_location | The ‘list location’ cookie saves the last visited page in our directory of tours or tour operators. It enables us to redirect a user back to where they were on our website, before they filled out the quote request form. | 7 days |
| Bunsontravel | tours__eol | The ‘tours – end of list’ cookie is used for experiments. It indicates that a visitor has reached the end of a list of tours. | 7 days |
| Bunsontravel | rvw | The ‘review’ cookie is used to enable users to carry the information provided over multiple pages and merge it into a single review. | 1 day |
| Bunsontravel | photouploader_rvw | The ‘photouploader review’ cookie enables the upload tool to identify which review the uploaded images belong to. | 1 day |
| Bunsontravel | oprv | The ‘oprv’ cookie protects against spam and forgery. | 1 year |
| Bunsontravel | exp | The ‘experiment’ cookie is used for A/B testing and ensures visitors continue to see the version of our website that was selected for them when visiting multiple pages. | 1 year |
| Bunsontravel | cookie_consent | The ‘cookie consent’ cookie is used to keep track of the cookie consent of visitors. | 30 days |
| Bunsontravel | disancook | The ‘disable analytical’ cookie is used to keep track of the analytical cookie preferences for visitors. | 30 days |
| Bunsontravel | disadcook | The ‘disable advertising & social media’ cookie is used to keep track of the advertising & social media cookie preferences for visitors. | 30 days |
| Bunsontravel | fuid | The ‘fuid’ cookie is used to store a hashed version of the user identifier for the favorites list. | 1 year |
| Bunsontravel | experts | The ‘experts’ cookie (session storage) keeps a local version of the members of the expert panel. | Until end of session |
| Bunsontravel | jwplayerLocalId | The ‘jwplayer local ID’ cookie (local storage) is used to store a unique identifier for the video player of JWPlayer. | – |
| Bunsontravel | jwplayer.volume | The ‘jwplayer volume’ cookie (local storage) is used to remember to volume setting of the visitor for the video player of JWPlayer. | – |
| Bunsontravel | jwplayer.mute | The ‘jwplayer volume’ cookie (local storage) is used to remember to mute setting of the visitor for the video player of JWPlayer. | – |
| Bunsontravel | favtour/favoperator* | The ‘favtour/favoperator’ cookies (local storage) are used to keep track of tours and operators that are favorites by the visitor. | – |
| Bunsontravel | tourclicks | The ‘tourclicks’ cookie (local storage) is used to keep track of clicked tour snippets by the visitor. | – |
| Bunsontravel | destinations | The ‘destinations’ cookie (local storage) is used to store the last entered destinations in the ‘where to’ section on the website by the visitor. | – |
| Employed By | Cookie Name | Description | Duration |
| _ga _gid _gat _gac _gcl_aw | These Google cookies collect anonymous information about how people use our website and which website they came from. Opt-out of Google Analytics cookies | _ga: 2 years _gid: 24 hours _gat: 1 minute _gac: 90 days _gcl_aw: 90 days | |
| Hotjar | _hjUserId _hjClosedSurveyInvites _hjDonePolls _hjMinimizedPolls _hjDoneTestersWidgets _hjMinimizedTestersWidgets _hjIncludedInSample | These cookies enable Hotjar to collect information about how our website is used and translates that information into anonymized visitor recordings, heatmaps and other types of anonymized reports that help us improve the usability of our website. Opt-out of Hotjar cookies More info | All Hotjar cookies: 1 year |
We always ask for your consent prior to the setting of advertising and social media cookies.
| Employed By | Cookie Name | Description | Duration |
| Bing Ads | _uetsid MR MUID MUIDB Tracking script | Cookies and scripts employed by Microsoft Bing and used for event tracking, remarketing and profiling. More info | _uetsid: 30 min. MR: 6 months MUID: 1 year MUIDB: 2 years Script: Unknown |
| Google Ads | Tracking script | A script employed by Google Ads and used for event tracking, remarketing and profiling. More info | Unknown |
| Tracking pixel | A tracking pixel employed by Facebook and used for conversion tracking, remarketing and profiling. More info | Unknown |
We keep your personal information confidential and we generally do not disclose it, unless we have your permission hereto, or this is necessary for the performance of a contract, to comply with a legal obligation or for the purposes of our legitimate interests. We may for instance disclose or transfer some of your personal information in the following situations:
Where applicable, we have concluded agreements with our third-party providers to protect your personal data.
Some of these companies may be located in countries outside of the European Economic Area. The companies that are located in the United States are participants of and certified by the EU US Privacy Shield, which guarantees an adequate level of data protection. For companies in other countries your personal information is safeguarded either because of the European Commission deciding these countries have an adequate level of protection or because your personal information is safeguarded by contractual clauses in the agreements we have with these companies. If you want to receive more information about these safeguards, you can contact us by sending an email to privacy@bunsontravel.com.dedi672.flk1.host-h.net.
We take strict security measures to protect personal information from loss, misuse, unauthorized access, disclosure, alteration or destruction. These measures include limiting the number of people who have physical access to our database servers as well as electronic security systems, data encryption and password protections, which guard against unauthorized access.
You are entitled to object to us processing your personal data. You may also access your information, ask us for an overview of your information or ask for a copy. You may also request us to correct or delete certain data, restrict processing of your data, or ask us to transfer some of this information to you or other organizations. In some cases you may object to the processing of your data and, where we have asked for your consent to process personal data, you can withdraw this consent at any time. If the processing is solely based on your consent, we will not process your personal information any longer. Where we process your data for our legitimate interests, you can contact us if you want more information about these.
There are some exceptions to these rights. For example, it will not be possible for us to delete your data if we are required by law to keep it or if we hold it in connection with a contract with you. Similarly, access to your data may be refused if making the information available would reveal personal information about another person or if we are legally prevented from disclosing such information. We will always inform you if we will not comply with your request for any reason whatsoever.
If you wish to exercise any of these rights, please contact us using the details below.
We will provide you with information on action taken on your request within one month after receiving this request. Depending on the complexity and number of requests we may extend this period by two further months, in which case we will also inform you.
We are – at all times – entitled to change the way we collect, transmit and process personal information and such other information as we may deem necessary and at our sole discretion. We reserve the right to change this privacy policy at any time in order to reflect the latest amendments. As soon as this page is updated the changes become effective. Please review this privacy policy periodically.
